We have the pleasure to inform you that the hotel complex owner - the company of Hermes Tour Ltd., was founded in September 1998 in the city of Varna. The hotel complex is situated very close to the beach within Golden sands Resort. After a competition in December 1998 a selling contract for the hotel complex was signed with the Ministry of Trade and Tourism - Sofia. The investment program, according to the privatisation contract has been conducted in two stages. In the period of 1 November 1999 until 1 June 2000 the old hotel Obzor was demolished and on its place a new one was built, offering 519 beds, A-la-cart restaurant and outdoor swimming pool between the two hotels. A management contract was signed with the Spanish hotel chain Iberostar in 2000. During the same year the hotel staff took training courses in Spain at hotels, managed by Iberostar.

The second stage of reconstruction took place in the period of 1 November 2000 until 1 June 2001, when on the place of the old Izgrev hotel a new one was built, offering 494 beds, 220-seat conference hall, 300-seat Animation hall, Balneotherapy center, Sky bar, 750-seat main restaurant, 2 open-air caf? - terraces, night club, indoor swimming pool. In 2002 an outdoor swimming pool was built next to Obzor Beach hotel and the Balneotherapy center was modernly equipped.

The new-built hotels have an interconnection passage between them and each of them has a lobby bar and a spacious foyer. The rooms are large and comfortable, have balconies, mini-bars, telephone, TV set and air-condition systems. All bathrooms dispose with tubs, hair-dryers and telephones. The offered services meet the 4-star category requirements.

Qualified and well-trained personnel with experience in the field of tourism and services run the hotel complex. The personnel structure consists of:

• Manager Team
• Administrative personnel
• Highly qualified personnel
• Personnel with lower level of qualification
• Auxiliary personnel

The staff works as a single unit which basic principles are high quality of provided services and total satisfaction of customers' demands.

In 1999 the number of personnel was 108 people. After the first reconstruction and building of the new Obzor hotel in 2000, the number of personnel was increased to 180 people. During 2001, after the second reconstruction and the building of Izgrev hotel, the number of the staff was increased to 236. At full capacity the total number of personnel is 270 people.

The leading motivations for development are the professionalism and ability to compete. Thanks to the good location of the hotel complex - in a park area and very close to the beach, the possibilities for business and congress tourism, the available Balneotherapy center during the whole year, the superior level of cuisine as well as the variety of show programs, Iberostar Obzor Beach & Izgrev hotel complex makes a long term regular relationship with the tour operators. During high season most of the tourists are Germans. Other tourists that also prefer to have their holiday here are Bulgarians, English people, Belgians, Scandinavians, Russians etc.

Iberostar hotel chain disposes of 94 hotels, located in 14 countries with total number of 61 165 beds. Basically the hotels are located in Spain, the Canaries, Greece, Tunisia, Crete Island, Morocco, Turkey, Bulgaria, Monte Negro, Dominican Republic, Cuba, Mexico, Brazil and Jamaica. Most of the hotels have 4-star category. The principles of steady tourism development are widely used, including aims for ecological equilibrium, social tolerance and economic efficiency. Here are priorities that distinguish Iberostar hotels:

• Best beaches situation;
• Natural resources saving and respect to the local culture;
• High level of services;
• Modern facilities and plenty of comfort, matching every personal taste;
• Comfort and care of the children;
• Rich and diverse cuisine;
• Kind and well trained personnel;
• Kind and well trained personnel;
• Steady and step-by-step expansion, new hotels opening.

The development of the hotel chain started in 1983 in Palma de Majorca and during the years, Iberostar hotels became a symbol of quality at most of the tourist markets. The several rewards prove that the chosen strategy is the right one. The American tour operator "APPLE VACATIONS" rewarded Iberostar Hotels and Resorts with the prize for the best chain of Spanish hotels in September 2001.

You are kindly welcome to visit our hotels and to enjoy holiday and treatment availabilities. We are honored to meet you as our guests and truly hope to make your stay with us pleasant!