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The new-built hotels have an interconnection passage between them and each of them has a lobby bar and a spacious foyer. The rooms are large and comfortable, have balconies, mini-bars, telephone, TV set and air-condition systems. All bathrooms dispose with tubs, hair-dryers and telephones. The offered services meet the 4-star category requirements.
Qualified and well-trained personnel with experience in the field of tourism and services run the hotel complex. The personnel structure consists of:
- Manager Team
- Administrative personnel
- Highly qualified personnel
- Personnel with lower level of qualification
- Auxiliary personnel
The staff works as a single unit which basic principles are high quality of provided services and total satisfaction of customers' demands.
In 1999 the number of personnel was 108 people. After the first reconstruction and building of the new Obzor hotel in 2000, the number of personnel was increased to 180 people. During 2001, after the second reconstruction and the building of Izgrev hotel, the number of the staff was increased to 236. At full capacity the total number of personnel is 270 people.
The leading motivations for development are the professionalism and ability to compete. Thanks to the good location of the hotel complex - in a park area and very close to the beach, the possibilities for business and congress tourism, the available Balneotherapy center during the whole year, the superior level of cuisine as well as the variety of show programs, Iberostar Obzor Beach & Izgrev hotel complex makes a long term regular relationship with the tour operators. During high season most of the tourists are Germans. Other tourists that also prefer to have their holiday here are Bulgarians, English people, Belgians, Scandinavians, Russians etc.
You are kindly welcome to visit our hotels and to enjoy holiday and treatment availabilities. We are honored to meet you as our guests and truly hope to make your stay with us pleasant!
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