Qualified and well-trained personnel with experience in the field of tourism and services run the hotel complex. The personnel structure consists of:
Manager Team
Administrative personnel
Highly qualified personnel
Personnel with lower level of qualification
Auxiliary personnel
The staff works as a single unit which basic principles are high quality of provided services and total satisfaction of customers' demands.
In 1999 the number of personnel was 108 people. After the first reconstruction and building of the new Obzor hotel in 2000, the number of personnel was increased to 180 people. During 2001, after the second reconstruction and the building of Izgrev hotel, the number of the staff was increased to 236. At full capacity the total number of personnel is 270 people.
